Try before you pay
Every workspace starts with a 14-day free trial of everything, with no card. We would much rather you decide during the trial than ask for a refund later.
Your first payment
If AROOOXA is not right for you, ask within 30 days of your first payment on any plan (Pro monthly, Pro yearly or Lifetime) and we will refund it in full. No questions, though we are always grateful to hear why.
Renewals
Monthly and yearly plans renew automatically until you cancel. We do not refund part of a period you have already started, but you keep access until it ends.
If a yearly plan renewed and you meant to cancel, ask within 14 days of the renewal and we will refund it.
Lifetime plan
The lifetime plan can be refunded in full within 30 days of purchase. After that it is not refundable. A refunded lifetime plan ends straight away, and the workspace moves back to needing a plan.
Extra members
Extra members are billed with your plan. Removing a member stops the charge from your next billing date.
How to ask
Email [email protected] from the address on your account, or reply to your receipt. Payments are processed by our payment provider, our merchant of record, so the refund goes back to the card or account you paid with. Banks usually show it within 5 to 10 working days.
Your rights
This policy adds to any rights you have under the consumer laws where you live, and does not take them away. Billing is also covered by our terms of service.